Frequently Asked Questions

Owner FAQ

How much do you charge to find a tenant?
We charge half of one month’s rent to place tenants.  For example, if you are going to charge $1,000 per month, to market, process potential renters and finally place a tenant we will charge $500.

How much do you charge per month for management?
Our program is extremely simple: once a tenant has been placed, we charge a flat fee of $99 per month.

How fast can you find someone to rent my property?
This is a difficult question to answer only in the sense that it depends on current market conditions, how in-demand properties are in your area, your desired monthly rental price and other factors.  While we cannot guarantee a specific turn-around time, the typical amount of time is roughly 15 days.  Once we have signed an agreement, your property is sent to hundreds of sources for rental homes that begin delivering results quickly.  Remember: our goal isn’t always the quickest placement – it’s finding the right tenant!

Do you charge for months where the home is vacant?
No, we only charge a management fee when the home is currently being rented by a tenant.

Tennant FAQ

How do I pay rent?
We try to make it as easy as possible to pay your rent.  We offer online payment options as well as traditional payment by mailing in a check.

Who will take care of maintenance requests?
Vista Point Properties will coordinate all maintenance requests.

Do I need to provide advanced notice if I plan to vacate?
Yes, you will need to provide at least 30 days notice to vacate the property. It’s recommended that you simply call us if you plan to move to a new home so that we can coordinate with you to make the transition as easy as possible.

Do you charge late fees?
Yes, typically a late fee will be added for late payments unless other arrangements are made specifically in advance.

Will I need to put a deposit down?
Yes as a standard practice we require a deposit that includes contingencies for any damages done to the property as well as a separate pet fee if you plan to have animals within the rental home.  Upon vacating the home if no damages occur on the property, then the deposit is returned to you within 14 business days.  If there are damages that are found within the property, funds will be used from the deposit to make necessary repairs.